Pregnancy is an exciting time—but let’s face it, it can also come with a few worries. You might wonder what’s normal, what’s not, and when it’s time to call for help. That’s where maternity triage comes in.
You might also hear it called the Maternity Assessment Unit, Day Assessment Unit, or simply the maternity helpline—but whatever the name, the purpose is the same: to give you timely, safe support if something doesn’t feel quite right.
Most hospitals have a maternity triage unit as part of their maternity department. Some are open 24/7, while others have specific hours—so it’s a good idea to check the details in your maternity notes or ask your midwife early on.
When Should I Call Maternity Triage?
If you’re ever unsure, always give them a ring. Midwives are there to help, not to judge, and they’d rather hear from you than have you worrying at home.
Always call if you notice any of the following:
- Baby movements slowing down or changing (after 24 weeks)
- Vaginal bleeding or your waters breaking
- Constant or severe abdominal pain
- Severe headache, blurry vision, or sudden swelling (could be signs of pre-eclampsia)
- Labour signs before 37 weeks
- Intense itching on hands or feet (might be a sign of cholestasis)
- Feeling generally unwell, feverish, or showing signs of infection
The triage team will talk things through and advise whether you need to come in, if you need urgent care or to see your GP or whether it’s something that can be monitored at home.
Trust Your Instincts
We know it can feel a bit awkward or intimidating asking for help—but your maternity team truly wants you to feel safe and supported. If something feels off, you’re not overreacting. You know your body and your baby best.
Check out resources like Tommy’s “Always Ask” campaign, which encourages every parent-to-be to speak up if they’re worried or don’t feel heard. Your voice matters.
